Built for Home Care Agencies

Let your team focus on care. We'll handle the rest.

Dwaina intelligently matches caregivers to clients based on availability, preference, and location — reducing missed visits and improving retention. EVV compliance and billing automation handle the rest, so your team can focus on care.

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What your agency gains with Dwaina

More care delivered. More claims paid. More caregivers who stay.

Smarter scheduling means caregivers who actually stay. Built-in EVV means no surprise audits. Automated claims mean faster reimbursements and fewer denials. Wage parity tracking keeps you compliant across every payer. And streamlined onboarding gets new clients and caregivers live in days, not weeks.

01

Retain the caregivers you fought to hire

Disorganized scheduling is one of the top reasons caregivers walk out the door in their first 100 days. Dwaina gives your team clear schedules, instant communication, and the sense that someone actually has it together — which turns out to matter more than a sign-on bonus.

02

Stay compliant without a full-time compliance officer

EVV requirements keep evolving. Payer rules keep shifting. Dwaina keeps up automatically — so your agency stays in good standing with Medicaid, CMS, and state regulators without dedicating headcount to tracking every bulletin and update.

03

Get paid for the care you've already delivered

Every denied claim is revenue you earned but didn't collect. Dwaina's pre-submission error checks and automated claim formatting mean fewer rejections, faster approvals, and a cash flow that doesn't leave you waiting 90 days to get reimbursed for work done last month.

Our Solution

Caregiver App

Everything a caregiver needs, in their pocket.

A mobile app built around their day — not your admin workflow. Caregivers show up informed, document visits without friction, and never have to call the office to know where they stand.

  • Care plans and client notes, always up to date
  • EVV clock-in and clock-out from the visit site
  • Visit tasks and real-time documentation
  • Personal schedule with shift alerts and change notifications
  • Request and accept shift swaps without coordinator back-and-forth
  • Direct messaging with coordinators
Back Office Suite

The ops layer your admin team has been waiting for.

One place to manage the business side of care — from onboarding a new hire to cutting payroll, without the spreadsheet maze or the phone tag.

  • Payroll integration with automatic hours calculation
  • Billing and claims tied directly to verified visit data
  • Wage parity compliance tracking across clients and payers
  • Streamlined onboarding for clients and caregivers
  • Coordinator tools for scheduling, coverage, and communication
  • Authorization tracking and payer rule management

Ready to run a tighter agency?

Dwaina was built specifically for small and mid-sized home care agencies — not retrofitted from a hospital system. No bloated implementation. No enterprise contracts. Just the tools your team actually needs, live in weeks.

See Dwaina in Action